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Terms And Conditions

Effective Date: October 28th, 2023

  • Please read these Terms and Conditions ("Terms") carefully before using the Flite website (the "Website") and accessing our services. These Terms govern your use of the Website and your relationship with Flite. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use the Website.
  • Account Registration

    To access certain features of the Website, including the Promoter Marketplace and advanced analytics, you may need to create an account. You are responsible for providing accurate and complete information during the registration process and keeping your account credentials confidential. You agree to promptly update any information that changes.
  • Use of the Website

    You may use the Website for lawful purposes and in accordance with these Terms. You agree not to engage in any activity that could damage, disable, overburden, or impair the Website or interfere with the operation of the Website or its users' enjoyment of it.
  • Intellectual Property

    The content, design, and features of the Website, including but not limited to the Promoter Marketplace, email templates, and analytics tools, are protected by intellectual property rights owned by or licensed to Flite. You may not use, reproduce, modify, or distribute any part of the Website without our prior written consent.
  • Prohibition of Illegal Events and Activities

    Hosts are strictly prohibited from using the Website to promote, organize, or host events that are illegal or involve any illegal activities. This includes, but is not limited to, events that violate local, state, national, or international laws, regulations, or ordinances. Any event found to be in violation of this clause will be immediately removed from the Website, and the host's account may be suspended or terminated. Flite reserves the right to report any such activities to the appropriate legal authorities and cooperate fully with any subsequent investigations. Hosts are solely responsible for ensuring that their events comply with all applicable laws and regulations.
  • Payments

    Flite offers payment processing services for ticket sales through third-party payment processors. By using these services, you agree to comply with the terms and conditions of the respective payment processor. Flite is not responsible for any issues or disputes related to payments made through these third-party services.
  • Refund Policy

    Refunds are not the responsibility or obligation of Flite. Refunds are to be provided at the sole discretion of the event host. Refunds are not guaranteed. Unless mentioned otherwise, all tickets are FINAL SALE. You are not eligible for a refund if you fail to gain entry at an event due to venue policy. You are not eligible for a refund due to mistyping of contact information. You are not eligible for a refund due to changes of plans or last minute changes.
  • Late Charge Policy

    Event hosts have the right to charge attendee cards at a later date based on the description and type of approval required for the event. By registering for an event, you consent to any such charges.
  • Communications

    By signing up for an event or creating an account, you agree to receive text and email updates from Flite. You have the option to reply "STOP" to opt out of text messages or follow the unsubscribe instructions in email communications to opt out of emails.
  • Tap to Pay

    Flite offers a "Tap to Pay" feature for seamless transactions. By using this feature, you agree to the terms and conditions set forth by our payment processors. You are responsible for ensuring that your payment method is valid and has sufficient funds for the transaction. Flite is not liable for any issues arising from the use of this payment method.
  • Data Privacy

    We are committed to protecting your privacy. Our Data Privacy Policy explains how we collect, use, and disclose information about you. By using the Website, you agree to our data practices as described in our Data Privacy Policy.
  • Security

    We implement various security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
  • Disputed Tickets

    If you have a dispute regarding a ticket purchase, you must contact the event host directly to resolve the issue. Flite is not responsible for resolving disputes between ticket buyers and event hosts. Any disputes regarding ticket validity, event entry, or other related issues are to be handled directly between the buyer and the host.
  • Age Restrictions

    You must be at least 18 years old to use the Website. By using the Website, you represent and warrant that you meet this age requirement.
  • Event Attendance

    By registering for an event, you agree to abide by all rules and guidelines set forth by the event host. Flite is not responsible for any incidents or issues that occur during the event.
  • Modification of Services

    Flite reserves the right to modify or discontinue any part of the Website or services at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of the Website or services.
  • Force Majeure

    Flite shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, or other unforeseen events.
  • Severability

    If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.
  • Entire Agreement

    These Terms constitute the entire agreement between you and Flite regarding your use of the Website and supersede all prior agreements and understandings, whether written or oral, regarding such subject matter.
  • If you have any questions, concerns, or requests regarding these Terms, please contact us at team@flite.city.
  • By using the Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.