ATTEND

HOST

PROMOTE

LOGIN

SIGNUP

Privacy Policy

Effective Date: October 28th, 2023

  • At Flite, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and services. By accessing or using our website and services, you consent to the terms of this Privacy Policy.
  • Information We Collect

    We may collect various types of information from you, including but not limited to:
    • Personal information: such as your name, email address, contact information, and payment details when you create an account, purchase tickets, or interact with our website.
    • Event-related information: such as event preferences, tickets purchased, and event attendance history.
    • Device and usage information: such as IP address, browser type, operating system, and usage patterns when you access our website.
    • Communication information: such as the content of your messages, feedback, and interactions with our customer support.
  • Use of Personal Information for Event Communication:

    • By providing us with your personal information, you expressly consent to our collection, storage, and use of such information for the sole purpose of contacting you regarding Flite events. We value your privacy and assure you that your information will not be used for any other purpose, sold, or shared with third parties without your explicit consent. If at any time you wish to opt-out of receiving communications regarding Flite events, please contact us, and we will promptly remove you from our event communication list.
  • Refund Policy:

    • All refund requests related to events are subject to the discretion and policies of the individual event hosts. Flite does not manage, process, or guarantee refunds for any events. Any inquiries or disputes regarding refunds should be directed to the respective event host. Flite disclaims any responsibility or liability for refunds and will not be held accountable for the decisions made by event hosts concerning refund requests.
  • How We Use Your Information

    We may use the collected information for the following purposes :
    • To provide and improve our services, including event recommendations, ticketing, and customer support.
    • To personalize your experience on our website and customize content, promotions, and offers.
    • To communicate with you about events, updates, promotions, and other relevant information.
    • To process payments, prevent fraud, and ensure the security of transactions.
    • To analyze and understand user behavior, preferences, and trends to enhance our services and user experience.
    • To comply with legal obligations and protect our rights and the rights of our users.
  • Information Sharing and Disclosure

    We may share your information in the following circumstances:
    • With event organizers: We may share your information with event organizers to facilitate ticketing, event management, and communication.
    • With service providers: We may engage trusted third-party service providers to perform functions and services on our behalf, such as payment processing, data storage, and analytics.
    • With your consent: We may share your information when you give us explicit consent to do so.
    • For legal reasons: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect our rights, privacy, safety, or property, as well as those of our users.
  • Data Security

    We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data Your Choices and Rights You have certain rights regarding the personal information we hold about you, including the right to access, update, and delete your information. You can manage your preferences, unsubscribe from marketing communications, and exercise your rights by contacting us directly.
  • Cookies and Tracking Technologies,

    We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content. You can modify your browser settings to control cookies or opt-out of certain tracking technologies, although this may affect your ability to use certain features of our website.
  • Third-Party Links and Services

    Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.
  • Childrens Privacy

    Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child without parental consent, we will promptly delete it.
  • Changes to this Privacy Policy

    We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
  • Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@flite.city.
  • By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy